Contact Us

This Contact Us page keeps Spvxg customer support details, business identity, and official contact routes in one place.

OUR IDENTITY

Legal Business Name: 10429 SW 118TH AVE, LLC
Store Name: Spvxg
Physical Business Address: 7750 SW 117th Ave, Unit 205, Miami, FL 33183, United States

CUSTOMER SUPPORT HOURS

Support Hours: Monday-Friday: 9:00 AM - 5:00 PM (GMT+08:00) Singapore Standard Time (Singapore). These hours align with our order handling schedule for processing customer messages, shipment questions, return requests, and product support.

HOW TO REACH US

Current Support Email: support@spvxg.shop
Business Phone Number: +1 (989) 942-8092

When contacting us about an order, please include the order number, the email address used at checkout, and a clear description of the question or issue. For damaged or incorrect items, include photos of the product and packaging so we can review the matter efficiently.

Support requests are handled during the stated hours. Some cases, including delivery exceptions, return inspection, payment verification, or damaged parcels, may require additional details before we can complete the review. For a basket question, identify the SKU and note whether the issue concerns dimensions, shape, fabric, lining, supports, handles, closure, base, fasteners, delivered condition, care, or a missing component. For visible delivery damage, describe the affected panel or part and attach clear photographs of the empty basket and outer parcel when available.